Each dog’s behaviour and obedience is assessed continually, even after their initial Introductory Session. We always recommend basic obedience training for every dog and puppy. Puppy classes can begin as early as 12 weeks at most facilities. We do not offer training, but do encourage appropriate behaviour. This is by requiring dogs “sit” and “stay” when instructed, responding to their name, and have an understanding of the command “no.”

Inappropriate or disruptive behaviours that are not addressed by owners will likely result in a dog being dismissed from Daycare/Boarding until training or behavioural changes are addressed. Please note this is in the best interest of all the dogs.

Staff will provide owners with verbal and/or written (report cards) when issues arise. Dogs are expected to be able to participate in group play – simply meaning that if they are requiring one on one attention for most their time during daycare, they are not appropriate for group play.

Inappropriate behaviours might include:

• Excessive barking
• Lack of name recognition, impulse control.
• Snappy/nipping
• Generally lacking basic manners

It is important to understand the difference between an inappropriate behaviour that requires addressing like obedience, versus a personality trait – like being a shy or nervous dog.

Owners should have realistic expectations of their dog and it’s ability to be a part of a social environment like daycare. Not all dogs really enjoy the group play, yet they are still well socialized. There is a difference between being ‘social’ and being well socialized. We do have zones for some of our senior dogs or more quiet dogs, who are absolutely awesome but just don’t like hanging out with the high energy pups.