What are your hours of operation?
Our regular hours of operation are:
Monday – Friday: 6 a.m. – 7 p.m.
Weekends and Holidays: 7:30 a.m. – 9:30 a.m. and 5 – 6 p.m.
If you need special consideration with pick up or drop off outside of these hours, please inquire.
Once we are closed in the evening, staff are not permitted or available to unlock or answer the door for any reason, as their main duty is to care for the safety and security all of our furry overnight friends (not to mention their own). As such, pick-ups more than a few minutes late (past closing time) is at a cost of $5/15 minutes as it requires additional staffing to stay late to assist a customer. Any requests for early drop-off are at the same rate. Late pick-up and early drop-off up is dependent on staffing availability. Late pick-up requests past 8 p.m. will not be accommodated, and should a daycare dog be left past 8 p.m. the dog will stay overnight, with the cost of overnight boarding and meals being charged accordingly.
Our holiday or seasonal hours are posted on our Facebook page or in our lobby and front door!