It is very important to keep the daycare environment balanced to ensure the dogs are safe, content and comfortable. To ensure this, we prefer not to allow anyone, other than staff, access to the daycare play area or boarding area.

We welcome our existing clients to come visit the facility during scheduled tours (dates will be announced well in advance). When coming for a tour, please do not bring your pet along, this is a chance for you to see the facility and ask questions. It is understood, that no one would want to leave their pup in a place they haven’t checked out, if you cannot attend one of our facility tours, check with our staff to see what we can arrange for you to have a look at the facility. Usually we can work something out so that you feel comfortable.

A daycare environment is not like a dog park; dogs are continuously supervised, and the staff manage the dogs to ensure balance and safe play/interaction. Having an owner present often disrupts the balance of the group, and dogs can act very differently if they see their owner watching. We appreciate your understanding that it is best to let your furry loved one do their thing and enjoy the daycare without ‘parent’s’ watching. But check our Facebook page to see plenty of photos of your furry one at play.

For the reasons mentioned above, and also because some dogs in the daycare may fear some humans (like men), or unfamiliar humans, owners must remain in the lobby during pick-up and drop-offs.